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PERSONAL DATA PROTECTION LAW (KVKK) CLARIFICATION TEXT

HYEN TEKNOLOJİ, as HYEN TEKNOLOJİ, we attach great importance to the protection of your personal data within the scope of the Personal Data Protection Law No. 6698 ("KVKK"). This information text has been prepared to provide information about how your personal data is processed, for what purposes it is collected, with whom it is shared and your legal rights.

1. Data Controller

The institution acting as the data controller regarding your personal data within the scope of KVKK:
HYEN TEKNOLOJİ


2. Processed Personal Data

Your personal data is processed in the following ways:

  • Identity Information: Name, surname
  • Contact Information:Phone number, e-mail address
  • Financial Information:Payment and billing information
  • Technical Information: IP address, cookie data
  • Service Data:Purchase history, user preferences

3. Purposes of Processing Personal Data

Your personal data is processed for the following purposes:

  • Providing our services and carrying out operations
  • Processing orders and carrying out delivery processes
  • Receiving feedback to ensure customer satisfaction
  • Fulfilling legal obligations
  • Evaluating requests and complaints
  • Carrying out promotional and marketing activities (with your approval within)

4. Transfer of Personal Data

Your personal data may be transferred to the following parties for the purposes stated above and in accordance with Articles 8 and 9 of the KVKK:

  • Authorized public institutions and organizations within the scope of legal obligations.
  • Business partners and suppliers (for example: payment systems, cargo companies)
  • Information technology service providers

5. Personal Data Collection Methods and Legal Reasons

Your personal data is collected by the following methods:

  • Registration and forms made through our website
  • Telephone, e-mail. and other communication channels
  • Cookies and similar technologies

Your personal data;

  • Performance of the contract,
  • Open It is processed based on your consent,
  • Protection of legitimate interests,
  • Fulfillment of legal obligations.

6. Your Rights Under KVKK

In accordance with Article 11 of KVKK, you have the following rights regarding your personal data:

  • Learning whether your personal data is being processed
  • If so, Requesting information about your personal data
  • Learning the purpose of processing and whether they are used for their intended purpose
  • Learning about third parties to whom personal data is transferred at home or abroad
  • If processed incompletely or incorrectly Requesting correction of data
  • Requesting deletion or destruction within the framework of the conditions stipulated in KVKK
  • Requesting that the transactions made in case of correction or deletion of data be notified to third parties to whom the data is transferred
  • Requesting that the processed data be notified to third parties to whom the data is transferred. Objecting to the emergence of a result against you by analyzing it exclusively through automatic systems
  • Requesting compensation of the damage in case you suffer damage due to unlawful processing

7. Application and Communication

You can submit your requests and applications regarding your personal data in writing, in accordance with Article 13 of the KVKK, or via registered e-mail (KEP) address, secure electronic signature, mobile signature, or the address you have previously notified us and registered in our system. You can send it by using your e-mail address.