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Privacy Policy

As HYEN TEKNOLOJİ, we are committed to protecting the privacy of our customers and users who visit our website. This Privacy Policy explains how we collect, use, share and protect your personal data.

1. Information We Collect

We may collect the following information when you visit our website or use our services:

a) Personal Information

  • Name, surname, e-mail address, identification information such as phone number
  • Payment information (via secure payment platforms)

b) Technical Data

  • IP address
  • Browser type and version
  • Operating system and device information
  • Visit date, time and duration information

c) Cookies and Similar Technologies

We use cookies to make our website work properly and improve your user experience. For detailed information about cookies, you can review our Cookie Policy page.

2. Purposes of Use of Information

We may use your personal information for the following purposes:

  • Providing our services and providing support
  • Processing your orders
  • Our website improving performance
  • Providing you with special campaigns and offers
  • Complying with legal requirements

3. Sharing of Information

We may share your personal information with third parties only in the following cases:

  • Our business partners and service providers (for example: payment processing or delivery services)
  • Legal With government institutions within the framework of obligations
  • With other third parties with your permission

4. Security of Data

We take all necessary technical and organizational measures to protect your personal data. Our data security measures include:

  • Strong encryption techniques
  • Secure server infrastructure
  • Regular system checks and updates

<hr>5. Your rights

You have the following rights regarding your personal data:

  • Accessing your data
  • Requesting correction or deletion of your data
  • Requesting the processing of your data Objection
  • Requesting the transfer of your data

To exercise these rights, you can contact us through the following communication channels.

6. Data Retention Period

We retain your personal data for the period necessary to fulfill the purposes set out in this policy. Storage periods may be extended in line with legal requirements.

7. Third Party Links

Our website may contain links to third party websites. We would like to point out that we are not responsible for the privacy practices of these websites. Please review the privacy policies of these websites.

8. Policy Changes

This Privacy Policy may be updated from time to time. Updates take effect as soon as they are published on our website. We encourage you to review this policy regularly to stay informed about our privacy practices.

9. Contact

If you have any questions, requests or complaints, you can contact us.